ScoutAI360 for WordPress
Install the ScoutAI360 chatbot on WordPress
Add ScoutAI360 to a WordPress website with one site-wide footer script, then test the complete question-to-lead journey.
Approval is required before publishing. Complete written data-processing terms and wait for ScoutAI360 to activate approval for this business. Copying the script does not enable capture.
Where the code goes
Code Snippets > Header & Footer > Footer
WordPress.com only permits JavaScript on plans with the required custom-code or plugin access. Self-hosted WordPress sites can use an established header-and-footer code tool.
Your widget code
<script src="https://scoutai360.com/api/widget/script?v=19" data-business-id="YOUR_BUSINESS_ID" async></script>
Replace YOUR_BUSINESS_ID with the ID shown in Dashboard > Widget. Keep the rest unchanged.
Build my exact codeInstallation steps
- 1
Before adding or publishing the script, confirm ScoutAI360 has activated written data-processing approval for this business. Copying code alone does not enable live capture.
- 2
Copy the business-specific ScoutAI360 script from Dashboard > Widget.
- 3
Open your existing header-and-footer code tool. If you do not have one, WordPress documents the WPCode Header & Footer route for supported sites.
- 4
Paste the complete script into the Footer field so it loads once across the website, then save the change.
- 5
Clear any WordPress or hosting cache and open the public site in a private window.
- 6
After activation, use fictional test details to check one question-to-enquiry flow and the agreed inbox; remove test data under the agreed retention process.
Before launch
Test the enquiry, not just the bubble.
After approval is active, use fictional test details to verify the agreed question-to-enquiry flow and inbox. Remove test data using the agreed retention process.
Checked against current platform guidance
Need the platform’s own documentation?
Menu names and plan access can change. The official guide is the final reference for your website account.